Terms and conditions

Terms & Conditions – Plastic Surgery Clinic

 
  1. Patient Privacy: All patient medical records and personal information are kept strictly confidential in accordance with local data protection laws.

  2. Use of Photos & Videos: Before-and-after photos may only be used for marketing/educational purposes with the patient’s written consent.

  3. Confidential Consultations: All consultations are private and will not be recorded or shared without the patient’s permission.

  4. Consent for Treatment: No surgical or non-surgical procedure will be performed without a signed informed consent form.

  5. Realistic Expectations: The clinic does not guarantee exact results, as outcomes vary depending on individual healing, anatomy, and lifestyle factors.

  6. Pricing Transparency: Treatment/surgery costs will be discussed prior to booking. Prices may vary depending on complexity, materials, or additional services.

  7. Advance Payment: A non-refundable advance payment is required to confirm surgery dates.

  8. Refund Policy: Once services are rendered (consultation, surgery, or procedure), no refunds will be issued.

  9. Cancellation Policy: Cancellations made within a specified period (e.g., 48 hours  before surgery) may result in forfeiture of part or all of the advance payment.

  10. Rescheduling: Surgery or procedure dates may be rescheduled subject to surgeon’s availability and clinic policy.

  11. Redo Surgery: Secondary/redo procedures, if required, will be discussed on a case-by-case basis. Additional charges may apply unless otherwise stated in writing.

  12. Post-Operative Care: Patients must follow all post-operative instructions. The clinic is not liable for complications arising from non-compliance.

  13. Medical Disclosure: Patients must disclose full medical history, medications, and allergies. Failure to disclose may affect results and safety.

  14. Health Fitness for Surgery: If medical clearance is required (e.g., blood tests, ECG), surgery may be postponed until clearance is obtained.

  15. Right to Refuse Treatment: The clinic reserves the right to decline treatment if the patient is deemed medically unfit or psychologically unsuitable.

  16. Anesthesia Risk: All anesthesia carries risks which will be explained prior to surgery. Patients must sign anesthesia consent separately.

  17. Payment Methods: Payments may be made via cash, bank transfer, or credit/debit card, as accepted by the clinic.

  18. Insurance Disclaimer: Cosmetic procedures are generally not covered by insurance. Patients are responsible for all costs.

  19. Marketing Communications: Patients may opt-in or opt-out of receiving promotional emails, messages, or offers.

  20. Minors: No surgical procedures will be performed on individuals under 18 years without legal guardian consent.

  21. Visitor Policy: Only one attendant may accompany a patient on the day of surgery/procedure, unless otherwise permitted by the clinic.

  22. Emergency Care: In case of a medical emergency, the clinic will arrange transfer to a higher-level facility if required.

  23. Follow-Up Appointments: Post-procedure follow-up visits are mandatory and included in the treatment plan unless otherwise specified.

  24. Website Information: Content on the clinic’s website (text, photos, videos) is for informational purposes only and not a substitute for medical advice.

  25. Amendments: The clinic reserves the right to update or amend these Terms & Conditions at any time, and patients will be bound by the latest version.